EVERYONE LOVES GREAT COFFEE
Is every coffee you're serving as good as it could be? Flow gives you the visibility to take control of your coffee offering, to ensure every coffee you serve makes your customers day.
The Flow System
The Flow system consists of 3 parts: The Flow Device, the Real-time Gauges, and our Analytics Dashboard.
Easily integrated with a wide range of volumetric coffee machines
Captures and analyses data from the coffee machine in real-time
A small Internet connected device integrated with your espresso machine.
Out of the way
Mounted discreetly, with no permanent modifications required to your machine
Communicates via the Internet with the Analytics Dashboard (requires an Internet connection)
Mount one of many modern displays or devices near the coffee machine for useful feedback.
Each shot poured is shown on the shot clock, with clear feedback no whether it met recipe or not
A display that gives baristas immediate feedback on whether recipe is being met or not.
Useful for training
Train your baristas using immediate feedback on shot times, recipe adherence and grinder settings.
Globally accessible dashboard, with every shot poured stored for analysis.
See how your store (or stores) are performing on a number of key metrics.
A web based dashboard that gives visibility of every sites performance.
Review stores, days, and busy periods to identify trends and issues.
Receive daily reports of your stores key metrics, and keep up with the play.
Why Use Flow?
The Flow System uses technology to deliver the Holy Grail for any café — consistency.
Cost SavingsVisibility of operations allows for organisations to focus resources where they’re most needed. Training can be tailored to the needs of specific sites and baristas. Support can be offered remotely and equipment can be optimised for each sites’ requirements.
Consistent QualityGreat coffee creates a moment we can stop and cherish. When we deliver a consistent experience in the cup, customers will enjoy that moment every day. That is a customer experience we can pride ourselves on.
Increased ValueWe believe that consistent quality will have an effect on the value that customers place on their coffee and what they are willing to spend on it.
Sustainable PropositionRaising the value perception of coffee could have an effect on the viability of cafes, have a positive impact on baristas wages and we could even see the benefits flow onto the roasters and the coffee farmers.
Frequently Asked Questions
If you are using a traditional volumetric machine, the answer is almost certainly yes. Flow has been integrated into many different manufacturers machines and to date, we have not found one that we could not integrate with.
Once the unit is installed, we will then take your key personnel through the online training programme. The data that Flow provides is clear and very easy to understand.
Flow is less than the price of one coffee per day. We tailor pricing to each individual business case.
No, Flow can be remotely updated, and there is no need for physical servicing.
Yes, the dashboard and the gauges run independently of each other. We believe there is incredible value in having both, though they can run independently.
The main pillars of recipe being dry dose, yield and time will determine the flavour in the cup. Your roaster will have put a lot of time into creating the perfect balance of these 3 pillars. At the retail level, it is imperative that the recipe parameters are being met in order to deliver your clients a high-quality flavour experience.