EVERYONE LOVES GREAT COFFEE
Is every coffee you're serving as good as it could be? Flow gives you the visibility to take control of your coffee offering, to ensure every coffee you serve makes your customers day.
The Flow System
The Flow system consists of 3 parts: The Flow Device, the Real-time Gauges, and our Analytics Dashboard.
Why Use Flow?
The Flow System uses technology to deliver the Holy Grail for any café — consistency.

Cost Savings
Visibility of operations allows for organisations to focus resources where they’re most needed. Training can be tailored to the needs of specific sites and baristas. Support can be offered remotely and equipment can be optimised for each sites’ requirements.Consistent Quality
Great coffee creates a moment we can stop and cherish. When we deliver a consistent experience in the cup, customers will enjoy that moment every day. That is a customer experience we can pride ourselves on.Increased Value
We believe that consistent quality will have an effect on the value that customers place on their coffee and what they are willing to spend on it.Sustainable Proposition
Raising the value perception of coffee could have an effect on the viability of cafes, have a positive impact on baristas wages and we could even see the benefits flow onto the roasters and the coffee farmers.Frequently Asked Questions
-
Can you integrate into my coffee machine?
If you are using a traditional volumetric machine, the answer is almost certainly yes. Flow has been integrated into many different manufacturers machines and to date, we have not found one that we could not integrate with.
-
What does the onboarding process look like?
Once the unit is installed, we will then take your key personnel through the online training programme. The data that Flow provides is clear and very easy to understand.
-
How much does Flow cost?
Flow is less than the price of one coffee per day. We tailor pricing to each individual business case.
-
Will the system require ongoing servicing?
No, Flow can be remotely updated, and there is no need for physical servicing.
-
Can I have the system without the gauges?
Yes, the dashboard and the gauges run independently of each other. We believe there is incredible value in having both, though they can run independently.
-
Why is recipe important?
The main pillars of recipe being dry dose, yield and time will determine the flavour in the cup. Your roaster will have put a lot of time into creating the perfect balance of these 3 pillars. At the retail level, it is imperative that the recipe parameters are being met in order to deliver your clients a high-quality flavour experience.